10 Feb 2017 | Uncategorized
Steering the customer & employee journey Lead a Voice of the Customer programCustomer Feedback Management Steering the customer & employee journey Lead a Voice of the Customer programCustomer Feedback Management Steering the customer & employee journey...
9 Feb 2017 | Uncategorized
Training and development of human capital Strengthen Managers' coaching roleManaging digital customer relationshipsOptimizing business performanceDevelop your relationship excellence Training and development of human capital Strengthen Managers' coaching roleManaging...
8 Feb 2017 | Uncategorized
Transforming organizations Evaluating & transforming customer relationship mechanisms Transforming organizations Evaluating & transforming customer relationship mechanisms Transforming organizations Evaluating & transforming customer relationship mechanisms...
7 Feb 2017 | Uncategorized
Innovation, offers and services Testing communication conceptsDecoding socio-marketing trendsExperience design Innovation, offers and services Testing communication conceptsDecoding socio-marketing trendsExperience design Innovation, offers and services Testing...
6 Feb 2017 | Uncategorized
Omnichannel customer journeys Improving omnichannel journeysDigitalization & Developing Customer AutonomySupporting the implementation of new industry approachesDesign your relationship signature Omnichannel customer journeys Improving omnichannel...
5 Feb 2017 | Uncategorized
Customer strategy and marketing Identify consumer expectations and usesCreating your brand platformImprove the effectiveness of customer contact and prospectsDefine your Customer Relationship strategy Customer strategy and marketing Identify consumer expectations and...
