Consulting

Design your customer experience

Colorado Conseil helps companies and influential Groups to design and implement a simple, effective and consistent customer experiences for the benefit of customers and employees to boost company growth and profitability.

Slide " Enhancing customer experience is one of the last levers of sustainable differentiation of a company. Our team immerses itself in your customers' expectations and employees, pooling its expertise to pinpoint areas you can stand out from the crowd.  " Vincent PLACER Associate Director

Colorado Conseil, the expert of Customer Experience

Colorado Conseil offer allows you to glimpse tomorrow’s customer experience but also to progress through the stages to make it a powerful reality by virtue of our teams, processes and tools.

Backed by 15 years of experience acquired in all branches of activity in France and abroad, Colorado Conseil helps companies design their customer strategy and ensure customer and employee loyalty during their company’s transformation.

Colorado Conseil helps its customers create value by reintegrating customer satisfaction at the heart of the company’s concerns.

User-centric

Close observation of user practices regarding your products and services

Agility

Kick-starting pilot programs at the first opportunity for fast validation turnaround

Multidisciplinary

Gathering experts from various domains to resolve specific issues, widening the project’s field of vision etc.

Pragmatism

Don’t wait for the end of the exploratory phase to foresee the technological and/or economical obstacles

Working together

Connecting internal know-how and expertise through interviews and work groups

12 Weeks

(average call-out length)

200 Projects realized

30 Consultants

Customer strategy and marketing
Omnichannel customer journeys
Innovation, offers and services
Transforming organizations
Training and development of human capital
Steering the customer & employee journey

Contacts

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